Cancellation Policy

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your subscription account or password. If you are under 18 years of age, you may not use this website. Option Genius reserves the right to refuse service, terminate subscriptions, remove or edit content, or cancel orders in its sole discretion, and for any reason at any time.

Subscription Term and Payment
Payment for your subscription(s) will be made on the date you place your order for membership. The subscription term(s) will commence on the date you register for membership and continue until terminated as provided below. Current subscription rates are available elsewhere.

Subscription Termination
You may cancel your subscription at any time. However, there are no refunds or credits issued for partially used or canceled subscriptions, including annual and biannual subscriptions. To cancel, you must log into the website, navigate to the members area and cancel your subscription manually. Simply sending us an email to cancel is not sufficient.

If you intend to cancel your subscription but fail to do so prior to your next billing date, you consent and agree that no refund will be forthcoming. We reserve the right to terminate your subscription and use of the Service at any time for any reason, including without limitation any breach by you of this Agreement of these Terms of Service.

Automatic Subscription Renewal
Your subscription(s) will renew automatically according to the payment plan you selected and authorized at the time of purchase, unless you cancel your subscription prior to the billing date. If you do not cancel your subscription prior to your billing date, the then-applicable subscription fee(s) will be billed automatically to the credit card in our records.

Refunds

The guarantee period is for the first 30 days of membership. There are no refunds for membership after the first month, including for those canceling membership and renewing it several months later. The guarantee is only to allow a trial of the service.

To request a refund, if you are within your first month’s subscription, cancel your subscription and use the contact form to ask for the refund. If we are not notified that you want a refund, no refund will be given.

How To Cancel
To show you how to cancel your membership we have created a short video below:

 

Or follow these simple steps:

If you signed up before December 4, 2015, just email us to cancel. We will take care of it and email you back a confirmation.

If you signed up after December 4, 2015 use the instructions below

If you paid using your credit card:
1. Login to this website with your username and password.
2. Scroll down to the bottom on the first page you see and click on the word “Cancel”. It is a blue link.
3. Click Ok when it asks to if you are sure that you want to cancel. That’s it.

If you paid using a Paypal Account: 1. Login to your Paypal account. 1.Log in to your PayPal account.
2.Click the My Account tab.
3.Click the History subtab.
4.Click More filters, select Subscriptions and agreements, and then click Subscriptions.
5.Change the date back to the year the subscription was created, and then click Show.
6.Click Details next to the subscription.
7.Click Cancel Subscription.